Saturday, January 18, 2020
Future of Cultural Diversity
This paper is intended to voice my hopes on the future of cultural diversity and explain how we could use the knowledge of each otherââ¬â¢s culture to build humanity and to bring about social reform for all people. It will also give examples of diversity challenges and opportunities. The world as we know it has 6. 76 billion people, with Asia accounting for over 60% of the worldââ¬â¢s population. These numbers certainly mean that the world that we live in has a diverse group of people and these people make up thousands of ethic groups, with each in the group different. Our differences require us to value different learning styles and to understand and identify each otherââ¬â¢s work and social and lifestyles. Cultural differences in groups of people determine what language they speak, how they dress, their traditions, their concept of values and morals and how they interact with each other and the environment as well as how they are treated. Culture influences how people manage their daily lives. According to the Universal Declaration on Cultural Diversity, UNESCO (2001), culture is defined as, ââ¬Å"the set of distinctive spiritual, material, intellectual and emotional features of society or a social group. It encompasses, in addition to art and literature, lifestyles, ways of living together, value systems, traditions and beliefs. â⬠Our culture influences our choices and lifestyles for many years and for some, for life because some people maintain their attachment to their beliefs and a particular way of living throughout their lives. I have discovered when a society is not allowed to socialize beyond their immediate contexts, they lack socially, politically and their choices in life do not include wide ranges of options. I believe that is it important to experience the cultures of others because those experiences tend to broaden an individualââ¬â¢s life, allows them to become more balanced, well rounded individuals and expands their range of choices in life. I remember particularly when I lived in the Adams Morgan neighborhood about five years ago was when I truly gained an appreciation for the culture the Asians and Latinos. I enjoyed their foods, styles of dress, form of entertainment and learned to understand their belief and their value systems. I also came to understand their blight with having to struggle with poverty and a language barrier and a lack of understanding of American culture. I remember particularly while serving as President of my condo association, one Latino family knocked on my door to report that their light bulb in the kitchen needed to be replaced. I had to gently tell them that now that they owned their unit, it was their responsibility to change their florescent light bulb in their kitchen and went on to tell them they could purchase one at the local home depot. Yet for other, they saw homeownership as a vehicle to gain financial and social acceptance in the states. During my research to write this paper, I have discovered that it is critically important to be culturally sensitive to otherââ¬â¢s beliefs, especially in the work environment. Showing cultural sensitivity to others shows that we care about people and are concerned about human expansion. People have a human right to have their own cultural experiences and interests because that is what is essential to their human survival. Freedom of religion and/or religious expression is a fundamental human right under the U. S. Constitution. It is the right of an individual to worship publicly or privately in practice and observance of whatever religion they choose. By understanding why a person believes in a particular faith provides us with insight into that faith and helps us to understand whey people do certain religious rituals At Honda, one of the nationââ¬â¢s leading automakers, their top recruiters make it a point to hire a diverse staff. All of their employees are encouraged to learn Japanese so that they can communicate effectively with their suppliers and clients. Having a diverse workforce has its advantages, as it allows more creativity and sensitivity to solving problems more effectively. According to a business publication ââ¬Å"Cultural Diversity and your futureâ⬠, when companies hire people from different cultural groups in the community, their public image improves. When a company broadens their scope of hiring, it increases competition because an employer will get the best candidates from many different ethic groups. Employees benefit as well because they are now put in a position to communicate the benefits of a product to their clients of the same ethic background. My daughter who is an Attorney, was recently hired to work in a law firm in Greenbelt, Maryland, not only because of her competence, but because the firm did not have any African American Attorneys. Shortly after, the firm also hired an Asian female who would be able to serve their Asian clients. Since hiring the two mentioned above, business had increased for the firm. In conclusion, we live in a world of different cultures, race, ethnicity and religious beliefs. Embracing cultural awareness does not imply that we adopt a personââ¬â¢s moral beliefs, but rather allows us to find out what people believe in, why they believe and use that knowledge to find out what makes sense to the people we serve or encounter daily. My belief is that we should not avoid cultural interaction but openly embrace it as it can reveal better ways of challenging harmful cultural practices and belief as well as strengthen positive ones and sharing those beneficial cultural practices throughout the world.
Friday, January 10, 2020
Philosophy Questions Essay
Question One A causal claim, by definition, is a statement about the causes of things. Regular (non-causal) claims are considered to be any declarative statement. While the regular claim can simply be made about anything as long as it is a declaration, causal statements require a certain sense of cause and effect. Causal claims examine the complex processes in which people, forces, events, and other things interact to cause certain phenomena. Causal claims rarely are proven due to the different things that may happen to cause things. Feedback: I agree with the answer because causal claims are definitively hard to prove. It depends on how you look at the event in question. Impartiality is a virtue when exploring causal claims and is often hard to keep when personally involved in the matter. Question Two A real life example of common thread reasoning in advertising is Listerine. Listerine is a mouthwash that claims to kill more germs than any other leading mouthwash. In actuality, mouthwash does not actually kill germs and the rate of germs killed does not meet FDA standards for antiseptics. The common thread would be that all mouthwashes claim to kill germs and they really do not. Most of them also claim they are antiseptics when they do not meet current FDA standards. Feedback: Listerine is a mouthwash which makes false claims as does many mouthwash companies. The common theme among these companies is their determination to market a product with falsehoods. If all of these companies make false claim, then what are they to be called?
Thursday, January 2, 2020
Political Instability And Electric Shortage Finance Essay - Free Essay Example
Sample details Pages: 28 Words: 8369 Downloads: 9 Date added: 2017/06/26 Category Finance Essay Type Research paper Did you like this example? The project is about the factors causing SME Loans to decline as percentage of JS Banks total advance. JS Bank is a subsidiary of JS group. The project devises the complete research on why decrease advances for the JS bank. Donââ¬â¢t waste time! Our writers will create an original "Political Instability And Electric Shortage Finance Essay" essay for you Create order JS bank is the emerging bank which is providing high quality of services with the primary objective of customer satisfaction. This project is on different type of research respect to small and medium enterprises and analysis of JS bank financial statements and compare with two competitors. The performance of the bank from all the perspective including marketing finance and management have been evaluated and necessary recommendations have been presented in order to achieve the ultimate goals and objectives of the JS bank and conclude that government should improve their performance against Small and Medium Enterprises. SME plays an important role to stable the economy they also perform good in their line.JS bank decrease their advances against SME loan because of recession, political instability, and electric shortage INTRODUCTION COMPANY HISTORY JS GroupÃâà is aÃâà financial servicesÃâà group inÃâà Pakistan. JS Group controls and operates financial services companies in Pakistan. Financial services of JS Group includeÃâà asset management,Ãâà commercial banking, company research, insurance,Ãâà investment banking,Ãâà Islamic banking,Ãâà micro finance, andÃâà stock brokerage. JS Group also has investments throughout Pakistans economy, in theÃâà industrial sector, technology and media sectors, commercial real estate, energy andÃâà natural resources. JS Group has its headquarter inÃâà Karachià [1] Jahangir Siddiqui Co. Ltd. (JSCL) came into being in 1991.Mr. Jahangir Siddiqui emerged as the successor to the financial business and equity. This company, having a joint venture partner named as Bear Steams, was considered as one of the first companies related to securities having a Wall Street pedigree. On 10th August 1991, the company was listed in Islamabad, L ahore and Karachi stock exchange. The company has achieved a lot so far like being the financial adviser to the Hub Power Co. Ltd(for its equity offerings).This company has grown and diversified within the financial services to become an insurance, banking, asset management and brokerage business. In Pakistan JS operates financial services companies. Microfinance, Islamic banking, company research, investment banking, insurance, asset management and brokerage are included in its financial services. Throughout Pakistans economy like in technology, industrial and media sectors, natural resources commercial and real estates, JS group has its investments. While the headquarter is present in Karachi.à [2] Company Overview The company exhibits a complete framework of good governance it shows splendid practices regarding corporate governance. Management has a complete hold over the check and control of risks but still accepts the challenge of the growth of its business and to maintain and improve its standards.JS group has almost 160 branches which are operating in 85 countries. JS has introduced JS bank limited with different standards of banking and also the group is working with different sectors. The bank however operates in commercial banking. The five business units of JS bank are 1. Investment banking 2. Corporate banking 3. Wealth management 4. Retail banking 5. Treasuryà [3] JS bank Background: JSBL is a subsidiary (64%) of Jahangir Siddiqui Co. Limited (JSCL). Mr. Jahangir Siddiqui, JS groups founder, chairs the banks seven-member BOD (excluding the CEO). Mr. Kalim Ur Rahman the new CEO has banking experience of over four decades. The bank has a well-defined organizational structure whereby the banks operations are grouped under eleven departmental heads.à [4] Addition of new branches and expanding network to 147 online branches. Focusing growth on rural and semi urban markets. JS bank are increasing their network in 79 cities which is resulting in there increase in their branches. Js bank is also increasing growth in trade related business. Side by side they have extensive growth in home remittance business which is very beneficiary for the JS to sustain a growth in this highly competitive industry. JS bank is now increasing their business by keeping pace with the technology by offering new services. JS bank emerged as the fully scheduled bank on 30th Dec, 2006 .For the government securities it has primary dealer license from The State Bank of Pakistan. The bank offers an innovative and complete range of products and services as well. The units given below are used to categorize the banks activities. Investment banking Treasury Retail Corporate and commercial bankingà [5] Retail banking Retail Banking at JS Bank offers a variety of products and services for both depositors and borrowers at competitive rates. Please call or visit our Retail banking team to discuss your financial needs. You may take a snapshot of the Products Services in the menu on the left hand side of the screen. To get further details, please click on to the specific Product or Service. Please note that Zakat, w/tax, or any other tax/ conditions are applicable as per Regulations.Ãâà à [6] Wealth management for the individual needs wealth-building solutions are offered. Personalized and independent products and services are used. Investors diff er in their nature. Some like to get a complete hold of their investments while some want the help of an advisor who is trustworthy enough to help in strategic investments. Our Wealth Management Services are for individuals looking to create, preserve and grow their wealth with the right investment solutions customized by a team of professionals. So, no matter where you are on your pathway to success, how experienced an investor you are, or how involved in your investment decisions you want to be, we have a service to suit your needs. As part of our Wealth Management Services, our product lines are divided into the following: Ban assurance Mutual Fundsà [7] Corporate banking gives away the proper credit facilities and financial solutions to the individuals and the businesses. Services and products are provided accordingly keeping the needs under consideration. Bank believes to provide highest quality services to its customers. A team of client-customer relationship helps to keep a watch over the objectives. The bond with the customers is very strong and every challenge is accepted. Every corporate customer is assigned with a relationship team. Through this team the corporate customer can access the areas of JS group. Through this dedicated relationship team, customers can also access all areas of the JS Group, enabling them to benefit from a comprehensive package of banking/investment solutions. Areas of expertise include Treasury, Asset Management, Corporate Finance, Brokerage Services as well as Islamic Banking for shariah-compliant banking services. If theres a way to satisfy our customers, well find it. If theres not, well do our best to invent oneà [8] Vision To provide quality and innovative range of banking services and products to our customers by a highly motivated team of professionals whilst maintaining high ethical and regulatory standards thereby, generating sustainable returns to our shareholders.à [9] Mission To be a preferred partner of our customers by providing complete financial solutions exceeding service expectations, though a single relationship via conventional and non conventional, conveniently accessible distribution channelsà [10] Business activities JSCL makes investments in the growing companies of Pakistan. Its investments cover sectors like Islamic banking, asset management, insurance and security brokerage. Jahangir Siddiqui Co. Ltd. (JSCL) was incorporated under the Companies Ordinance, 1984 on May 04, 1991 as a public unquoted company. JSCL is primarily an investment company in financial services and also makes long term investments in growing companies in Pakistan. In financial services, its investments cover all sectors including commercial banking, Islamic banking, asset management, securities brokerage and insurance. JSCL also benefits from strategic long term investments including technology and media sector companies, transport and communications companies and other industrial sector companies. Other activities of the company are trading of securities, consultancy services, underwriting etcà [11] Products and Services In the investment banking sunshade, our range of activities include corporate debt origination and syndication, underwriting, coordinating as bankers to the issue, and facilitating trusteeship and agency services. Corporate Finance Advisory The Investment Banking Group provides a comprehensive range of Corporate Finance Advisory services in the Debt Capital Markets, including Mergers and Acquisitions and Project Finance Advisory. We provide independent capital markets recommendations and financial valuation and due diligence advice, or as an integral part of managing a comprehensive Advisory and Arrangement transaction. Arrangement and Placement of Securities The Investment Banking Groups distribution team is one of the markets leading corporate debt arrangers through a variety of structured and vanilla Term Finance Certificates as well as Shariah-compliant product offerings. Our solutions-oriented approach, excellent pricing, and unmatched distribution capabilities continue to mak e us one of the leading TFC arrangers in the local market, both by volume and value.Trust and Security Services A dedicated team manages and monitors various aspects of trust and security services, including acting in the capacity of a trustee or/and an agent to various corporate debt offerings and playing an active role in structuring and maintaining special purpose accounts. Underwriting We have substantial underwriting appetite for handling large capital market issues, both at Private Placement (Pre-IPO) and Initial Public Offer (IPO) stages. Till date, we have underwritten majority of the issues brought to the local markets of Pakistan. Bankers to the issue We act as Bankers to the Issue for IPO transactions, in both equity as well as debt capital markets. Despite a limited, albeit a rapidly growing, network of branches, this is a substantial business for JS Bank through a pro-active initiative in actively marketing Public Offers.à [12] Literature review Vaughan Yeager (2007) has discussed that in the Do federal home loan bank membership and advances increase bank risk taking in past few years, FHL Bank has supported the commercial banks to remove the gap between core deposit growth and loan growth in order to increase the premiums sufficiently. From 1992 to 2005 if we check the balance sheet data and the quarterly income we conclude the effect between the increased rank on the bank risk and loan bank membership. The member banks evidently exhibit risked liquidity profiles and leverages and the risk increases by dependence on advances. Member banks have no significant difference in overall risk. The high charter values of the commercial banks have been under risk around early 1990s. Charter values can quickly deteriorate in an extremely competitive environment of banking. Higher charter values in commercial banks keep a check on risk taking. Supervisors should always stay careful, while in an environment of low charter values. Onl y a careful monitoring by federal supervisors can prevent certain moral hazards, associated with funding of FHL Bank. With the increase in the bank risk and decline of the capital ratios the excess to the advantage is definitely curtailed. The FDIC should impose a fine capital charge on banks that have a larger quantity of the collateralized obligations.à [13] Limi (2003) has discussed banking sector reform in Pakistan economic scale and scope considering financial depth to be the most important factor for the stable economic growth, banking sector adds more to it at the early stage, so it should be liberalized. In the developing economies there are different public and financial institutions which also play an important role in economy. The paper focuses on the promotion of the banking sector, reconstruction through expansion of the individual bank level. In Pakistan both economies are present in banking industry, but for larger banks like MCB scale economy is reducing. One of our major burdens for banking industry in Pakistan is non performing loans. Although state owned banks are private banks differ in their technologies and objectives. By expanding their MOR gage and the services the total cost could be reduced of the private sectors. These banks are efficient of all. While the state owned banks (NCB) have the lower efficiency. There is a need to encourage the financial institutions of medium sizes. Larger banks should focus to gain the cost saving advent by diversification of business. Foreign banks and domestic banks should focus on expanding their operational sizes. Besides the negative profits foreign banks should clear the high average cost as having a branch is of more advantage in Pakistan in their whole global strategy because both the sectors i.e. state owned and private have different technologies, so they have different benefits. State owned banks on the average are out performed by private banks. So the technical efficiencies of these ban ks should be improved through sufficient measures.à [14] Basher discussed that in impact of small industries in Pakistan the importance of small industries could not be denied. It not only is beneficial for the growth of GDP of a country or for providing a number of job opportunities but also to prevent the migration of people from rural to urban regions. In the past these small industries were completely ignored. Even banks and other financing institutes helped the large-scale enterprises. So the small industries did development on their own. Though they had old machinery and unskilled workers but they tried to manage with these resources. Government really needs to pay attention towards them as they could improve the GDP of the country by producing export quality products, by producing raw materials for the large industries, utilizing their wastes even and by providing employment opportunities.à [15] Ahemed discussed that in efficiency analysis of commercial banks in Pak istan Commercial banks have an important role in developing countries like Pakistan. Their performance could be found by its efficiency measurement. Data envelopment is used for this purpose with two approaches that is CRS and VRS. Inputs and outputs of these banks could be found by intermediate approach. To bit model is also helpful. The efficiency could be defined as producing the output with the minimum input. These banks should consider in increasing their assets with decrease in their liabilities to get their higher efficiency. Moreover commercial banks which are state owned should not be privatized. Inputs of the banks are the number of its employs and operating fixed assets while outputs are investments and lending to the financial institutions.à [16] Angadi (2012) discussed that in banks advances to priority sector In Pakistan as their few financial assets the monitory policies designed for developed countries will have a very little success in Pakistan. Monitory polici es should be made for increasing efficiency; however the policies already followed are weak enough and insufficient in reaching goals. The main burden for maintain the price, stability by increasing export rates and saving is because of policies of exchange rate so a strong monitory policy has to be followed in Pakistan.à [17] Iimi (1990) discussed that in efficiency in the Pakistani banking industry the most inefficient sector is the banking industry in Pakistan. The government although has taken steps for reconstructing. The main target is the improvement of efficiency. Employs are the basic assets related to the productivity in banks, but all are suffering from over branching. So because of over staffing, banking industry is in a loss. Technical efficiency should be well trained. Recruitment should be done on the basis of experience. Pakistani banks as compared to the average level of the international efficiency will be working inefficiently thus the government has to conti nue the reconstructing.à [18] Gul, irshad zaman (2009) discussed that in factor affecting bank profitability in Pakistan this study is all about investigation of certain characteristics of bank and their input together with the effect of macroeconomic indicators on bank profitability. Banks with more capital and macro factors like economic growth and total assets have more safety and advantage which takes them to higher profitability. According to 1st hypothesis profitability is associated with microeconomic factors. While hypothesis number two says external factors have more impact on profitability both hypothesis are expected.à [19] Rashid discussed that in economic causes of political crises in Pakistan Bonaparte tried to appear as one of the patriarchal benefactor of all most all the classes. But he could not give one class besides taking from other classes. He wanted to turn labor of France to an obligation to himself. Same in Pakistan in last 3 decades conflicts amo ng certain powerful classes and contradictions could be seen. In Bhuttos rule conflicts in landowning and that of businessman industrialist class became critical. It could be seen in the present time as well. This was also found in the state of bonapratist in which state machinery also should conflicts by getting against other classes and trying to get the hold.à [20] Tuccillo, Flick ranville (2005) discussed that in the impact of advances on federal home loan bank portfolio lending Impact of the FHL bank system on the lending activities of the member institutions have been investigated in this paper. More use of advances by a member shows a high level of housing and development loans in that members portfolio, as compared to the corresponding institutions portfolio. By looking on the assets holding of the different examination patterns could be examined. The reason of these investment patterns could be determine by regression analysis. The advances could relate positively to construction, land development, agriculture and also small business loans. FHL banking system advances have provided a very strong post of the activity of its members that are obviously beneficial not only to the communities in which these institutions are doing this business.à [21] Akhtar (2006) discussed in analysis of Pakistani commercial banks the efficiency of banks in Pakistan is comparatively lower than the scores of banks present in regions like India. This paper through DEA tries to focus on assessment of efficiency in commercial banks across whole Pakistan. The comparative environment in banking industry, increasing interest rates and higher administrative rates make local banks to be efficient than the ones from abroad. In this study some managerial implications have been like improvements of efficiency level by utilization of labor and capital is an effective manner. Proper use of technology is required. Methods to maximize returns and to minimize the risks have to be used. Restructuring and branch closures should be used. A global prospective has to be adopted by local banks. The difference in the local and foreign banks could be studied by productivity growth analysis.à [22] Vaughan, Yeager stojanovic (1990) discussed that in article is the federal home loan bank system good for bank to fill the gap between core deposit growth and loan growth commercial banks have always relied on FHL banks advances. This however can undermine the market discipline. In this study the effect of the home loan bank (HLB) could be assessed on the bank risk. Similarly relationship present between the risk and advances among the number banks was also examined. The member banks do not exhibit a significant change in the overall risk and also have sensitivity of lower interest rate. There is a need for supervisors to remain careful in a high charter value environment, while in the opposite only a careful watch by a supervisor can prevent the moral hazards rela ted to funding of home loan bank.à [23] Choe (2006), has discussed that the political economy of SME financing and Japan regional bank problem in the face of analysis regional banking sector are the main focused area. Regional banking sector has the major problem of nonperforming loans against SME sector. Political intervening against sme sector was the major issue. Government helped sme sector to getting loan from banks. Government policies to get loan was easy thats why poor sme sector get loan and in result of nonperforming loans rise. According to his research government should help sme sector but without the regional banks that is not favor in banking sector. If government involve sme sector to get loan from bank with easy financing without any guarantee banks non performing loan will increase. If the same situation in any bank so should be open their branches to other region.à [24] Fidrmuc Hainz (2008) has discussed default rates in the loan market for small and med ium enterprises sme sector are playing import role to increase default rates he took the data in the year of 2000 to 2005 because in that time period there is no high interest rate and growth of loan was moderate. He said during that time only few percent of the sme sector default on their loans. But the level of default in other countries was lower than the Slovakia he said in that type of situation only macroeconomic policies would be apply. According to his research business of natural person are much better than the legal entities.à [25] Berger Udll (2006) in his research discussed that complete conceptual framework for sme finance they said in their article lending are the linkage between governments planning and sme credit policy. They said government policies helped in large sme sector verses small foreign, local and state, private. And one of the major parts of research was how lend the money to sme sector and that helped in credit availability with the help of differe nt technologies. And on other part which proves what is the effect on profit by using these types of government policies.à [26] Hassan (2012), discussed that on SME lending long term commitment toward the development industry said that in any country development and decrees unemployment SME plays vital role. Due to increase in sme sector unemployed people getting benefit of it and sme sector promote only by the better policies of lending and taxation department also play a role in that. Conclude that article in that way only sme sector improve country local problems and unemployment.à [27] Afrin,(2012) discussed in their paper standard charted bank is the reputable bank and working in Bangladesh also she said if we blame our banks they dont play a better role. In Bangladesh we see that there is high growth in GDP increase in trade they gave opportunity to unemployed person and in Bangladesh they improve their living standard. In Bangladesh there is most profitable business in banking sector SME getting loan from bank she said failure of state that doesnt mean banks are the responsible for such type of failure.à [28] Aftab khan (1999), author of this article discussed that potential role of SME sector in Pakistan and increasing trade they discussed very challenging problem in Pakistan that the sme sector are private and they dont know how to improve their polices and to get better profit in return. SME sector they think that there is same policy in all over the world and the policies remain same in long term. Small and medium enterprises play an important role in Pakistan by last 3 decade but they have the problem company director or any on higher management they are not educated and they dont know which factor change by time to time. They said sme sector they are doing better for economy of Pakistan but they should have better plan. They discussed SME sector support should be in group form they would get better benefit of it.à [29] Tango, Nyarko, Anuwa-Amarb (2005) in that article they discussed that financial challenges facing urban SME financial sector liberalization in Ghana they discussed financial sector liberalization impact on sme and sme sector they improve in the lending and improvement in collateral against loan.sme loan improve in Ghana and thats way improvement in macro and micro economic factor. In other hand government improve in investment fund.à [30] Thorsten, Asil, Maria (2008) they discussed in that article banking and small and medium enterprises around the world they compare large sector verses SME and their financing. They found that almost all sme sector funded by banks and they doing well in their business and large sector also get service from bank the difference they found was banks have different planning for SME and large sector for funding. But there is not large difference for funding on SME and large enterprises. Large firms getting finance and services with their requirements but the important point they discuss difference only in a way of developed countries and developing countries. Ishrat (2005), she discussed in conference for SME financing their issues and strategies to resolve these problems she discussed how sme getting benefit with loans and stronger the economic condition of Pakistan she said state bank play an important role for lending in sme sector banks. She said government policies and state bank both take care of SME to promote in country. Government help in to providing land electricity and the better line for trade and more focus on industrial projects both provincial and federal government helps to promote the idea of small business. She said SMEDA is doing good in the market but in some way they improve their performance they help in to train people in small business organize seminars etc . She said SME bank which was doing well but SME bank not performs alone in their task government should support in that. And she said for banks they should establish their banks in every city even small cities of the country. There are some leasing companies working in Pakistan they should improve their services and promote their program. In last she said there wider network in Pakistan for training institute they should improve their services she said unemployment and poverty is major problem in over economy and that problem terminate only in improving of SME sector. Khawaja (2003), in his article he discussed unleashing the potential of the sme sector with a focus on productivity improvements off all he give an overview of sme sector of Pakistan there problem growth and discussed why sme sector involve in potential growth of employment economy stabilize and poverty reduction. He explain sme sector and larger sector and there growth rate in 1970 to 1990 he said growth rate was improving but not fulfill the country need. Sme plays an important role in to stabilize the economy of Pakistan. He said high growth rate in larger s cale but not in sme. He prove that sme sector not fulfill the requirement of the country thats way Pakistan lies in that box where unemployment and trade balance in negative. In other hand he explain how government policies effective in promoting SME. He said government should improve their strategies against sme.à [31] FINANCIAL ANALYSIS OF JS BANK Bank have experienced a growth in its total assets mainly due to government securities but the finances have not shown such a good performances which bank needs to focus at. Capital gains F. GROWTH 2011 2010 2009 1. Total Assets 12.42% 19.48% -80.92% 2. Gross Finances -16.65% 9.58% -86.31% 3. Impaired Lending 64% 122% -0.64% 4. Investments 62.19% 59.84% -85.72% 5. Customer Deposits 28.98% 23.28% -85.24% 6. Equity 4.13% 3.54% -43.59% 32 The total assets of the JS bank have shown a significant increase during the year 2011 but this increase in the total assets is critical due to the fact that there is a decrease in the loans and advances given to the customers but there is a massive increase in the government securities which means due to the poor economic conditions prevailing in the country the demand for the credit have been shrunken down. Performance of JS Bank: The performances of JS bank in terms of ROA and ROE have shown an improvement. The bank have incurred heavy losses in the last two years of 09 and 2010 which affected the bank equity base negatively but the situation improved in 2011. The revenue of the bank from its core business of loans have been decreased due to the low credit demand and higher investments in the government treasury bills while the investment portfolio is also deteriorating which reflects poor asset quality of the bank. The bank has not invested wisely in the stocks as the gain on sale of investment has been decreased over the years. Currently, the bank is not having any liquidity issue because it has enough resources to cover its liquidity in the form of securities and cash and bank balance but at the same time the bank is losing out as the demand deposits is expense free but the bank the bank is not having enough of them. The bank is also losing out the opportunity of having profits on these idle resources . Going forward the bank can increase its demand deposits as the network of branches are increasing. During the year 2011 the bank has increased its financial performance due to the increase in the volume of the business and massive government borrowing from the commercial banks. But at the same time the bank have been affected badly by the bearish stock market of Pakistan during this period. The bank intends to increase its revenues by diversifying its cliental by focusing on dealership business, remittances and by reaching out the unreached sectors and markets as the increasing branch network would be helpful in this.à [33] Risk: JS bank risk management is very active in adopting all the practices of risk associated with banking activities which resulted into effective risk management framework which contributes mobilization and provision of banking capital. Bank risk policies are well familiar with widespread guidelines covering the credit evaluation and monitoring. Bank risk management activities are present at every level through a proper structure of policies approved by Board of Directors. Risk management committee comprises of two divisions BRMC and Audit Committee. These committees have authority to examine have check and balance on overall risk portfolio of the bank. Bank risk management is structures in this way that they not only follow the prudential regulations but also they have a compliance with the strategic goal. Asset liability committee and integrated risk management committee are operating within the established structure of banks in order to maintain and monitor the bank activities cover the weak areas and maintain the risk which is associated with every level of activity in the bank. This committee operates on a regular basis to review the market development and financial risk allied with the bank. The KIBOR plus a spread is used by the bank for the different type of load to the corporate and commercial clients while the consumer finance enables the bank to charge a relatively a higher ratio. Operational risk: The management of the bank is maintaining an adequate system of internal controls. The management has developed the control evaluation charts these policies are approved by the senior management and forwarded to the board of directors. The bank internal audit department reviews the activities and exchange them with board of directors. In 2010 JS Bank utilized Temenos T24 as its core software. Meanwhile the bank acquired the risk module but it was implemented in 2011 which further give strength to overall the risk management and internal control system of the bank to prevent any operational failure. This software also helps in the online expansion of branches of bank making it more efficient. Credit risk: The finances are around 28.68% decreased from 43.43% form 2009. The advance portfolio constitute of the textile being the highest followed by the chemical and pharmaceutical. The energy crisis has badly affected the textile sector which causes the generation of NPL from this sector. The NPLs is being devastating for the bank as the NPL as a percentage of total finances are 34% which is very alarming situation for the bank. This means beside the extensive credit and risk management framework, credit policies of the bank are failing so the credit risk of the bank is increasing. Market Risk: Market risk originates from the fluctuations in the price of securities which is a function of volatility in interest rates. Value of investments in government securities may decline or rise over given period of time because of economy changes or other events that constitute major portion of market. JS bank have very efficient trend in their investment there investment was increasing till 2011in both equity as well as in government securities. If risk is high, market conditions are not suitable and gain on sale on investment of that security is low so it can be minimized by proper Asset Allocation and diversifying which will be good for bank in every prospectus. Asset Liability Management: The investment in the government securities benefited the asset liability of the bank. A large chunk of the asset comes from the trade financing which is usually short term. The bank asset liability committee continuously monitors the position of the asset liability structure of the bank. Investment in government securities with massive amount has benefited banks Asset/Liability management because of efficient market external conditions. Funding: The main source of funding is the customer deposits which constitutes time, saving and demand deposits with almost the same percentage. The bank is also having sufficiently good amount of equity due to the issuance of the share capital. Main source of funds in JS bank was customer deposits which was 28.98% in 2011 as compared to 23.27% in 2010. It depicts the relationship maintained by bank with its customers. Bank real strength for source of funding and maintain liquidity reserve and short term lending and borrowing are done by customer deposits. This increase can be raised more by providing efficient high tech services. Increase in number of branched will help them in attracting new deposits for funding and capital needs. Capital: The banks equity to total asset has been decreased in the recent years mainly due to the provisions of the NPLs. The capital adequacy ratio has maintained and it increased due to maintenance of the tier 2 capital of the bank. Going forward the CAR is going to provide the cushion for the risk of the bank in the future. 34 RATIO ANALYSIS 2011 2010 2009 A. PERFORMANCE 1. ROE 5.29% -7.00% -10.58% 2. ROA 0.72% -1.03% -1.81% 3. Pre-Provisions Operating Profit / Avg. Equity 3.57% -8.49% -8.67% 4. Pre-Provisions Operating Profit / Avg. Assets 0.51% -1.34% -0.64% 5. Personnel Expenses-to-Total Net Revenue 91.18% 134.43% 163.89% 6. Cost-to-Total Net Revenue 91.65% 135.67% 164.02% 7. Other Operating Income / Total Net Revenue 22.31% 23.95% 31.93% 8. Taxes / Pre-Tax Profit 22.45% -34.55% -58.94% 9. Net Non-Earning Assets / Assets net of Non-Interest Liabilities 18.13% 14.97% 11.58% B. CAPITAL ADEQUACY 1. Equity / Total Assets 13.64% 14.78% 17.09% 2. Adjusted Equity (including revaluation impact) / Total Assets 13.72% 14.82% 17.19% 3. Revaluation Surplus/ (Deficit) / Adjusted Equity 0.60% 0.29% 0.57% 4. Capital Adequacy Ratio as per SBP 23.75 17.64% 23.99% C. LIQUIDITY 1. Liquid Assets / Deposits and Borrowings 64.69% 53.20% 50.75% 2. Finances / Deposits and Borrowings 34.56% 48.09% 52.96% 3. Finances / Deposits 37.61% 58.20% 65.48% 4. Demand Deposits / Total Deposits 31.85% 35.97% 30.47% 5. Export Refinance / Advances 30.02% 40.63% 37.02% 6. Finances (net of Export Refinance) / Deposits 28.80% 38.72% 45.84% 7. Government Securities / Total Assets 38.79% 27.53% 19.98% 8. Finances / Total Assets 28.68% 38.83% 42.43% 9. Lending to financial Institutions/Borrowing from Fis (net ERF) 366.8054 901.44% 3.78656 D. LOAN LOSS COVERAGE 1. IMPAIIRED Lending / Gross Finances 24.42% 12.44% 6.14% 2. Loan Loss Provisions / Impaired Lending -16.31% -27.72% -55.72% 3. Net Impaired Lending / Equity 42.98% 23.62% 6.75% 4. Net Impaired Lending / Adjusted Equity 42.72% 23.55% 6.71% E. INTERMEDIATION EFFICIENCY 1. NIMR (Net Interest / Mark-up Revenue) / Avg. Assets 4.12% 2.89% 0.69% 2. Assets Yield [Interest Earned/ Average(Earning Assets-Equity Investments)] 13.22% 15.71% 9.88% 3. Cost of Funds [Interest Expensed / Average (Deposits + Borrowings)] 7.16% 10.34% 1.97% 4. Spread 6.06% 5.37% 7.90% F. GROWTH 1. Total Assets 12.84% 19.73% -81.45% 2. Gross Finances -16.65% 9.58% -86.31% 3. Impaired Lending 64% 122% -0.64% 4. Investments 62.19% 59.84% -85.72% 5. Customer Deposits 28.98% 23.28% -85.24% 6. Equity 4.13% 3.54% -43.59% G. OTHERS 1. No. of Branches 147 126 101 2. Staff Strength 1473 1,255 1,200 35 Graphs ROE 36 By measuring how much earning a company can generate from assets, ROE offers a measure of generating efficiency. This ratio helps investors to determine whether a company is able to generate profits from investing their equity or not. In JS bank we can see form the graph that Return on equity was negative in 2009 and 2010 as they were getting no return by investing their equity in their business. But in 2011 the return was getting positive as they were able to handle their transactions and it was a result of devising their policies and regulations. ROE offers a useful signal of financial success since it might indicate whether the company is growing profits without pouring new equity capital into the business. ROA 37 ROA is a ratio which is a indicator of how a profitable company is relative to its total assets. This ratio gives the company idea as to how efficient management is at using its assets to generate earnings. In JS bank ROA trend is similar to ROE it was also negative in 2009 and 2010 but it heavily grows in 2011 which was a very good situation for the bank as they tried to get maximum return out of their assets. Thus highest value of assets shows that business is more profitable. This ratio should be only used to compare firms operating in the same industry. Total Net Revenue 38 Total revenue is income that a company receives from its normal business activities usually in the bank case these are the interest rate incomes, fees, commissions and charges. Total net revenue of JS bank consistently increased in the following years as we can see form the trend that in 2009 net revenue of JS bank was around 90 billion it increased to 130 in 2010 and it further increased to 160 in 2011. As JS bank was new in the industry and have a very high competition they still have the potential for growth as they showed up in the recent years. Liquidity/Deposits 39 JS bank was able to maintain their liquidity in terms of their deposits. This graph is showing that JS bank has no any liquidity issue right now and in 2011 they have excess liquidity which is good for the JS bank. Loan Loss Coverage 40 JS bank was able to cover their loan loses throughout form 2009 to 2011. Loan losses which occurred from default credit payments of the borrowers or the contingent liabilities of the banks. JS were having enough cushions to support up their losses. External, internal environment analysis SWOT ANALYSIS Strengths: Group Banking Service level Innovative services Client Retention Transaction Quality Employee Satisfaction Products Range Growing Branch Network Visa Debit Card Weaknesses: Branches ATM Services IT Sector Lending Portfolio Transaction Quality House Financing NPLs Lower deposit rates Non-financial risks Centralized procedures making process slow Opportunities: Islamic Banking Product Development Consumer Finance Growing Consumer Liability Advertisement Growing awareness House financing sector Foreign institutional support Growing asset base Growing Investments Secure Investments Growing Banking operations Growing customer loyalty Worldwide trend Threats: Basel III Poor Economic Condition Non-Performing Loan Government Policies Bank Failure Lack of Islamic Courts Lack of professionals Risk Management No transparency for customers Micro financial crisis High interest rate from SBP Long term investments INTERNAL FACTOR ANALYSIS STRENGHTS Weights Rating Score Group Banking 0.15 4 0.6 Services Level 0.1 2 0.2 Innovative Services 0.15 4 0.6 Client Retention 0.05 3 0.15 Transaction Quality 0.05 4 0.2 WEAKNESSES Branches 0.15 2 0.3 ATM Services 0.05 2 0.1 IT Sector 0.15 3 0.45 Lending Portfolio 0.10 4 0.4 Culture 0.05 3 0.15 Total 1 3.15 EXTERNAL FACTOR ANALYSIS OPPORTUNITIES Weights Rating Score Islamic Banking 0.2 3 0.6 Product Development 0.1 3 0.3 Consumer Finance 0.05 4 0.2 Growing Consumer Loyalty 0.15 3 0.45 Advertisement 0.10 2 0.2 THREATS Basel III 0.05 4 0.2 Poor Economic Condition 0.15 3 0.45 Non-Performing Loan 0.05 2 0.1 Government Policies 0.1 2 0.2 Bank Failure 0.05 3 0.15 Total 1 2.85 INTERNAL FACTOR ANALYSIS The biggest strength of JS bank is the group backing of the JS group to the Bank. The bank services level is satisfactory according to the customer survey conducted. While it has good client retention and the transaction quality is good while the bank is seriously need to give attention to its lending portfolio due to the occurrence of the NPLs although the NPLs have decreased and advances of the bank are decreasing but still they are eroding the profits of the bank. The bank ATM service is satisfactory and it still needs to increase the number of branches and number of ATM to gain competitive share. EXTERNAL FACTOR ANALYSIS The bank has a very big opportunity for capturing the Islamic Bank niche because the trend of Islamic banking and finance is an emerging and growing trend in Pakistan. The bank is not heavily advertising but it could have media advertising because the JS group owns a complete Media group which could help in the promotions. The JS bank should focus on product development more as it does not have diversified products in retail banking as compared to the competitors. Basel 3 is going to implemented on the banking industry in Pakistan hence JS have to meet its standards. The NPLs is indeed a threat because in Pakistan the rate of NPLs is very high. Country is passing through poor economic conditions these days hence it is affecting negatively the banking business. Competitors analysis JS bank Competitors analysis with two other banks Bank Al Habib and KASB bank in this comparison ratio analysis of both banks and get a result what is position of js bank in the market. ROE ROE of JS bank is lower as compare to its competitors ROE for the bank was 5.29% in 2011 showing an increasing trend from -10.58% in 2009. Bank Al HABIB also showed positive trend with 24.33% ROE in 2011 from 23.25% in 2009. KASB bank showed fluctuation trend declining to -85.59% in 2010 from -160.58% of 2009 and last year gained back the progressive trend to -0.10%.in Js bank has decline however it is better according to competitors major reason behind ROE is declining banking spreadà [41] ROA ROA of JS bank is lower as compare to its competitors ROA for the bank was 0.72% in 2011 showing an increasing trend from -1.81% in 2009. Bank AL HABIB showed negative trend with 1.14% in 2011 from 1.00% in 2009. KASB bank showed fluctuation trend progressing to -4.69% in 2010 from -5.69% of 2009 and last gain back the progressive trend to -0.02%.JS bank has increase its asset however this is majorely due to increase in investment in government securitiesà [42] Liquidity Liquid asset/ deposit and borrowings Liquid asset/deposit and borrowings of JS bank is lower as compare to its competitors Liquid asset/deposit and borrowings for the bank was 64.69% in 2011 showing an increasing trend from 50.75% in 2009. Bank AL HABIB showed positive trend with 70.74% in 2011 from 57.19% in 2009. KASB bank Showed fluctuation trend progressing in 73.66% in 2010 from 71.53% of 2009 and last gain back the progressive trend to 85.55% as seen from the last ratio increase in liquid asset that is government securities i.e resulted in improve liquidity position.à [43] Finance deposit and borrowings Finance deposit and borrowings of JS bank is lower to its competitors finance deposit and borrowings for the bank were 34.56% in 2011 showing a decreasing trend from 52.96% in 2009. Bank AL HABIB shows negative trend with 36.33% in 2011from 51.09% 2009. KASB bank showed fluctuation trend progressing in 60.65% in 2010 from 51.56% and last gain back with 60.86% Finance Deposit Finance and deposit of JS bank is lower to its competitors finance deposit bank were 37.61% in 2011 showing a decreasing trend from 65.48% in 2009. Bank Al HABIB shows negative trend with 39.84% in 2011from 61.44% in 2009. KASB bank showed fluctuation trend progressing trend in trend progressing in 68.69% in 2010 from 58.29% and last gain back with 72.23% in 2011. Demand Deposit/ Total deposit Demand Deposit/ Total deposit of js bank is higher as compare to its competitors Demand Deposit/ Total deposit for the bank was 31.85% in 2011 showing a decreasing trend from 30.47 % in 2009. Bank Al HABIB also showed negative trend with 38.08% in 2011 from 43.84% in 2009. KASB showed fluctuating trend declining to 18.80% in 2010 from 18% of 2009 and last year it gained back the progressive trend to 18.85%. Export refinance/ Advances Export refinance/ Advances of JS bank is higher as compare to its competitors export refinance/ advances for the bank was 30.02% in 2011 showing a decreasing trend from 37.02% in 2009. Bank Al HABIB also showed negative trend with 17.03% in 2011 from 31.42 % in 2009. KASB showed fluctuating trend declining to 13.09% in 2010. From 14.91% of 2009 and last year it gained back the progressive trend to13.92%. Finance (net export of refinance) /Deposit Finance (net export of refinance) /Deposit of JS bank is lower as compare to its competitors for the bank was 28.08% in 2011 showing an increasing trend from 45.84% in 2009. Bank Al HABIB also showed negative trend with 33.51% in 2011 from 43.79% in 2009. KASB showed fluctuating trend declining to 59.70% in 2010. From 49.60% of 2009 and last year it gained back the progressive trend to 49.60%.finance of JS bank has increase however this increase as measured as proportion of deposit otherwise investment has increased by a greater pace. Government securities/ Total Asset Government securities/ Total Asset of JS bank is higher as compare to its competitors roe for the bank was 38.79% in 2011 showing a increasing trend from 19.98 % in 2009. Bank Al HABIB showed positive trend with 52.88% in 2011 from 39.50% in 2009. KASB showed fluctuating trend declining to 10.74% in 2010. From 17.83% of 2009 and last year it gained back the progressive trend to 12.38%.this ratio justify over explanation that js bank as shifted its business to non core activities that are investment. Finances/ total Asset Finances/ total Assets of JS bank is lower as compare to its competitors for the bank was 28.68% in 2011 showing decreasing trend from 42.43 % in 2009. Bank Al HABIB also showed negative trend with 33.29% in 2011 from 46.55% in 2009. KASB showed fluctuating trend declining to 56.33% in 2010. From 47.64% of 2009 and last year it loss back the regressive trend to 53.54%. Lending to financial institution/ borrowing Lending to financial institution/ borrowing of JS bank is higher as compare to its competitors roe for the bank was 366% in 2011 showing an increasing trend from 378 % in 2009. Bank Al HABIB also showed positive trend with 19.9% in 2011 from 14.98% in 2009. KASB showed fluctuating trend declining to 2.02% in 2010. From 61.26% of 2009 and last year it gained back the progressive trend to 61.26%. Growth Total Asset Total Asset of JS bank is lower as compare to its competitors total asset for the bank was 12.84% in 2011 showing decreasing trend from 8.24 % in 2009. Bank Al HABIB also showed negative trend with 15.17% 2011 from 40.88% in 2009. KASB showed fluctuating trend declining to -59.36% in 2010. From 27.76% of 2009 and last year it loses back the regressive trend to -99.9%. Gross financing Gross financing of js bank is lower as compare to its competitors for the bank was -16.65% in 2011 showing a decreasing trend from -86.53 % in 2009. Bank Al HABIB also showed negative trend with -15.45% in 2011 from 14.06% in 2009.KASB showed fluctuating trend declining to 3.49% in 2010. From -4.93% of 2009 and last year it loses back the regressive trend to -99.90%. Impaired lending Impaired lending of JS bank is higher as compare to its competitors for the bank was 64% in 2011 showing an increasing trend from -0.64 % in 2009. Bank Al HABIB showed negative trend with 8% in 2011 from 91% in 2009. KASB bank showed fluctuating trend declining to 5.41% in 2010. From 8.22% of 2009 and last year it loses back the regressive trend to -99.89%. Investment Investment of js bank is higher as compare to its competitors roe for the bank was 62.19% in 2011 showing an increasing trend from -85.72 % in 2009. Bank Al HABIB also showed positive trend with 52.19% in 2011 from 29% in 2009.KASB bank showed fluctuating trend declining to 5.14% in 2010. From 1.3% of 2009 and last year it gained back the progressive trend to 11.9%. Equity Equity of JS bank is lower as compare to its competitors roe for the bank was 4.13% in 2011 showing an increasing trend from -43.59 % in 2009. Bank Al HABIB showed negative trend with 10.45% ROE in 2011 from 23.27% in 2009.KASB bank showed fluctuating trend declining to -59.33% in 2010. From -46.2% of 2009 and last year it gained back the progressive trend to -1.32%. Spread Spread of JS bank is higher as compare to its competitors for the bank was 6.06% in 2011 showing an increasing trend from 7.90% in 2009. Bank Al HABIB also showed negative trend with 5.16% in 2011 from 3.18% in 2009.KASB bank showed fluctuating trend declining to 4.08% in 2010. From 3.94% of 2009 and last year it gained back the progressive trend to 5.9%.spread is decreasing because of increase in competition and survival of small banks Net impaired lendings equity Net impaired lending of JS bank is lower as compare to its competitors roe for the bank was 42.98% in 2011 showing an increasing trend from 6.75 % in 2009. Bank Al HABIB also showed positive trend with -11.34% in 2011 from -2.06% in 2009.KASB bank showed fluctuating trend declining to 23.1% in 2010. From 12.89% of 2009 and last year it gained back the progressive trend to 29.9%. Nonperforming loans are increasing due to asset quality of JS bank. Js bank should focus on improvement of asset quality via imposing 6cs (collateral, cash, characters, credit worthiness) of lendings. STRUCTURE OF THE ORGANIZATION Board of Directors Chairman Mr. Jahangir Siddiqui Mr. Mazharul Haq Siddiqui Mr. Maqbool A. Soomro Mr. Ashraf Nawabi Mr. Rafique R. Bhimjee Mr. Shahab Anwar Khawaja Mr. Basir Shamsie President Chief Executive Officer Mr. Kalim-ur-Rahman Audit Committee Chairman Mr. Jahangir Siddiqui Member Mr. Maqbool A. Soomro Member Mr. Rafique R. Bhimjee Company Secretary Mr. Muhammad Yousuf Amanullah Auditors M. Yousuf Adil Saleem Co. Chartered Accountants (Member firm of Deloitte Touche Tohmatsu) Legal Advisors Bawaney Partners Liaquat Merchant Associates Share Registrar Technology Trade (Pvt.) Limited 241-C, Block-2, P.E.C.H.S., Karachi Registered Office JS Bank Limited Shaheen Commercial Complex Dr. Ziauddin Ahmed Road P.O. Box 4847 Karachi-74200, Pakistanà [44] Research Question and Statement of Problem Area of Interest: SME BANKING The basic research design is for small and medium sector why these are not getting loan from banks Area of Research: SME FINANCING (SME LOANS) Research question: The research question is stated as: What are the factors causing SME Loans to decline as percentage of JS Banks total advances? Answer to this question will connect studying the strategies of competitors. This question will be answered by satisfying the following questions: Competitor Analysis Situation Analysis SME financing Current economic Situation of Pakistan Future prospects Strategy for SME using by the government of Pakistan Literature Review Tabulating and analyzing results Methodology Sample technique Sample frame required Size of sample needed Geographic area to which suited Relative cost Easy to explain to support workers Simple random sampling Accurate and easily access able Better with over a few hundred Concentrated if face to face content required otherwise does not matter High if large sample size or sampling frame not computerized Relatively difficult to explain 45 Simple random sampling involve you selecting the sample at random from sampling frame using either random number tables or a computer to do this Number each of the cases in your sampling frame with a unique number. The first case is numbered 0, second 1 and so on.. Select cases using random number until your actual size is reached Sample random sampling is the best used when you have an accurate and easily accessible sampling frame that list the entire population, preferably stored on computer. While you can often obtain these for employees within organization members of society are often not available for type of organization if your population cover large geographical area random selection means that selected cases are likely to disperse throughout the area.à [46] As quote above which use in methodology purpose the techniques select simple random sampling is accurate and easily approachable. Questionnaire filled in face to face and sample size was very large. Thats way questionnaire filled from thirty different type small and medium businesses. Questionnaires filled in sequence first second third and so on with using random numbering. Sample size: 30 Research type I have conducted qualitative research simple random sampling method as my thesis title suggests. It has the objective of what are the factors causing SME Loans to decline as percentage of JS Banks total advances. Data type It is primary data which gets to fill questionnaire from different small and medium firm and conducted some interview and analysis of financial statements year 2009 to 2011. I explored it for my purpose and the data I m using graphs to get my answer. Sources of data Data for financial statements has been taken from website of JS bank from 2009 to 2011. By taking an interview and fill questionnaire. Time frame Activity Start time End Time Research Proposal 27-07-12 24-08-12 Literature Review 24-08-12 15-09-12 Competitor Analysis 20-09-12 28-09-12 Questionnaire 04-10-12 14-10-12 Analysis of data collected 14-10-12 23-10-12 Fi
Wednesday, December 25, 2019
The Essence of Education - 2309 Words
1. Write an essay on ââ¬Å"The Essence of Educationâ⬠. (1000-2000 words) I cannot write this essay without reference to study of my own experienced and my daughterââ¬â¢s- placed in the harsh environment of the government schooling system and its observations of the stark belief systems of ââ¬Å"the child to fit the systemâ⬠and not ââ¬Å"the system to fit the childâ⬠with reference to the what education should be about. This means different things to different people. To some this means a teacher teaching and passive learning taking place, the outcome is expected at the end of each year that each child has to achieve the same outcome and is graded accordingly. The only problem with this is the removal of freedom and time constraints and a passive role forâ⬠¦show more contentâ⬠¦With this in mind, not only the environment plays the most important function in the restoration of natural learning, but so does the recognition of the individual. This not includes the didactic materials available for learning but also includes the nature and predisposition of the teacher. A teacher who is unkind is forever remembered and imprinted on the experience of the child, and so it is that no teacher should enter the profession without being thoroughly researched by the place of employment. I remember a few of these unkind souls and forever remember their manner and the effect it had on me. I simply did not wish to be there in the presence of these teachers, so went out of my way to stay away. The harsh reality was that I failed to prosper in these classes. One has to ask if this is right and if the essence of education is being missed. Reality and national results speak for themselves. What are we producing in society today? We are in effect only producing human beings who are workers and not free thinkers. Human beings who do not question, reason and think for themselves. This is where education has lead humanity. Is this an aid to life or a long term obstacle that is too far gone to fix in the later stages. Many parents see this but are also trapped by fear and economics. Rather than question, too many offload the children in these harsh environments so that they can seeShow MoreRelatedThe Essence Of Dialogue Is The Foundation Of Humanization994 Words à |à 4 PagesThe essence of dialogue is the foundation of humanization, itââ¬â¢s a fragment of emotions that when broken down into its constitutive elements reveals two dimensions, action and reflection. Conjointly, when those two dimensions of dialogue are exposed within educational institutions, a world of caring, art, liberation, encounters, and transcendence begins to form the methods of authentic education. Thus, this process can empower an individual with the creative thoughts necessary to deconstruct, andRead MoreComparing Plato s Xi Of The Republic1376 Words à |à 6 Pagestimes things that provide instant gratification have no essence, and no true meaning. Things of this nature belong in this line. The next line up is char acterized by beliefs. This line signifies a slight ascension into the realm of true knowledge because it deals with the creation of beliefs as a result of slight contact with what is real. The ascension here is minimal because the beliefs deal with physical objects rather than the true essence of the Good. Once one starts to reason and begin to mathematicallyRead MoreThe Influence Of Art Education On Education1190 Words à |à 5 PagesThe education sector contains the requirement to maintain uniformity and be delivered according to the set standards mainly through the set curriculum. The United States education system provides for standards that encourage the career readiness as student leave high school and join college. For all kinds of education offered, there needs to be a connection between the subjects taken and the career option of the student. The nature of art education offered in most high schools is mainly aimed atRead MoreBecoming An Agriculture Teacher At The High Scho ol Level Essay1016 Words à |à 5 Pagesexperiences, and basically, a new life, which incorporates the exceptional and the atrocious. College is the stepping stone to a career and possibilities and paths are limitless. I have known for a while that I want to go into either Agricultural Education or Biology, so when I chose my major in school, I just picked both. I love social interaction and leaving an impact on someone, however, I love the sciences like biology and chemistry. Throughout my entire high school career, I fell in love withRead MoreEducation Is The Most Powerful Weapon1343 Words à |à 6 PagesKnowledge. Education. These are the most powerful weapon in life, and since the dawn of time knowledge becomes the ultimate skill of an individual. Through the blade of knowledge, we can unleash our true full potential, eventually contributing massively to the world in exactly the same way great minds have done. Leaving behind countless contributions is the mark of a truly succe ssful person. According to Nelson Mandela, the celebrated former President of South Africa, ââ¬Å"Education is the most powerfulRead MoreCollege Education Is Worth The Cost Of College926 Words à |à 4 PagesMost Americans grow up in their late teenage years with the idea that they will go to college. However, few individuals take the time to think about the essence of a college education. For some people college education is worth it whiles for others it may not be worth the cost. General assumption of not making it to college and still making it in life has now become a wise saying for desperate people who have decided to chase money but not a career. A recent study emphasized that one can eventuallyRead MoreThe Philosophical Theological Themes Discussed During The First Half Of The Course1218 Words à |à 5 PagesBased on the foundational theological themes discussed during the first half of the course, it may be inferred that the essence of Christianity broadly lies within de ciphering Godââ¬â¢s will, and further transferring his will into action particularly by adapting simplicity in our lifestyle and serving those in need to bring about justice and to help humanity prevail. We can note the acknowledgement of the importance of service in various different Traditionââ¬â¢s that fall under the Christian Tradition suchRead MorePlato And Aristotle s View On Knowledge Essay1297 Words à |à 6 Pages in this essay, Plato and Aristotle - obsess over the significance of knowledge and its importance to and relationship with the development of human beings and their mindsets. Although Platoââ¬â¢s view on knowledge describes the internal predisposed essence of all Forms and the need for a superior being to extract them from the student, Aristotleââ¬â¢s outlook resides as more reliable and realistic due to his beliefs in the premise of knowledge in the sensation and perception, with continuing developmentRead MoreReview of Litrature Essay774 Words à | à 4 Pagestogether to form one main goal. The goal is to promote a state of health that exudes a sense of well being so that in its essence is disease free and mentally stable in order to promote quality of life, healthy development, and healthy behaviors across all life stages. (Healthy People, n.d., para. 3) . By providing and empowering individuals with information and education it enlightens ways to prevent illness caused by excessive weight, smoking, hypertension, and lack of immunizations. It alsoRead MoreIdentifying the Components of Cognitivist Theories Used in, Kermit and the Keyboard.1488 Words à |à 6 PagesWithin this paper, will identify, compare and contrast the views of congnitivist theories, Cognitive Information Processing (CIP), Piagets Theory and Perspective of Interactional Theories of Cognitive Development as it relates to the sample text. The essence of utilizing cognitivist learning theories allows for educators such as myself to capture the meaning of co gnitive and knowledge development within the classroom setting. Identifying The Components of Cognitivist Theories used in, Kermit
Tuesday, December 17, 2019
Honors Literary Analysis The Time Periods, Geographical...
Honors Literary Analysis January 21, 2015 Name: ____Tucker Mason_______ Title: ___________Go set a watchman_____________ Author: __Harper Lee____________ Genre: __Fiction_______ Setting (ANALYZE the time period, geographical location, historical/social context) The setting can best be describe has a quiet rural town in alabama during the 1950s. From the time period we can tell there are still racial tensions. We learn that almost all the people in maycomb county are part of the KKK. Character Analysis (Select ONE important character to ANALYZE.) Uncle Jack Finch looks like Alexandra, had his instruction paid for by Atticus, dresses like Atticus, and appears to join the most exceedingly bad characteristics of these two relatives into one bundle. He talks like a vainglorious scholarly it was his custom to state maybe a couple confined truths, and a conclusion apparently unsupported along these lines Not an extraordinary contentious procedure, in the event that you ask us. Conflict (Problem ââ¬â underline your action verb. No names ââ¬â no plot elements.) The main character learning her father may be a racist. Conflict Resolution (How was the problem resolved? Refer back to your conflict statement.) Jean louise and atticus got into a big fight then she turned her back on him. Later they come to a truths. Summary (As it relates to the conflict. Must be 10 bullets.) Jean louise touches base in Maycomb, Alabama, by means of train. Jean Louise is going from New YorkShow MoreRelatedStatement of Purpose23848 Words à |à 96 Pagesand Voice ................................................................................................. 5 Sample Statements of Purpose ........................................................................................................ 8 I. Social Sciences ........................................................................................................................ 8 Education: Teaching English as a Second or Other Language (TESOL)ââ¬ânon-native English Speaker .....................Read MoreAnalysis Of The Movie The Fault Of Our Stars 2915 Words à |à 12 PagesHonors Literary Analysis January 29, 2014 Name: Christina Maranon Title: The Fault in Our Stars Author: John Green Genre: Romance Setting (ANALYZE the time period, geographical location, historical/social context) The two main places that involve the two main characters, Hazel and Gus, were Amsterdam and Indianapolis. Hazel was scared that she will one day hurt the ones who love her when she would one day die from her lung cancer. When Hazel had to go to the emergency room that one timeRead MoreAn Assessment of the Impact of Corporate Social Responsibility on Nigerian Society: the Examples of Banking and Communication Industries18990 Words à |à 76 PagesJournals Full Length Research Paper An assessment of the impact of corporate social responsibility on Nigerian society: The examples of banking and communication industries Adeyanju, Olanrewaju David Department of Financial Studies Redeemerââ¬â¢s University, km 46, Lagos Ibadan Expressway Mowe, Ogun State E-mail: davfol@yahoo.com, Tel No.: 07037794073 Accepted 30 January, 2012 In the Nigerian society, Corporate Social Responsibilities [CSR] has been a highly cotemporary and contextual issue toRead MoreOne Significant Change That Has Occurred in the World Between 1900 and 2005. Explain the Impact This Change Has Made on Our Lives and Why It Is an Important Change.163893 Words à |à 656 PagesThe Making and Meaning of the New York City Landscape Gerda Lerner, Fireweed: A Political Autobiography Allida M. Black, ed., Modern American Queer History Eric Sandweiss, St. Louis: The Evolution of an American Urban Landscape Sam Wineburg, Historical Thinking and Other Unnatural Acts: Charting the Future of Teaching the Past Sharon Hartman Strom, Political Woman: Florence Luscomb and the Legacy of Radical Reform Michael Adas, ed., Agricultural and Pastoral Societies in Ancient and ClassicalRead MoreMba Solved Assignment Papers52670 Words à |à 211 Pagesrmedà decisionsà toà successfullyà dealà withproblems.The more focused you are about your resources, products, events and environments what you want to gain by your research, the more effective and efficient you can beà in your research, the shorter the time it will take you and ultimately the less it will cost you. Managerââ¬â¢s role in research programs ofà a company: Managing people is only a fraction of a manager s responsibility - they have to manage the operations ofà the department,à and oftenà have
Monday, December 9, 2019
Judith Ortiz Cofer is a Puerto Rican whose writing often examines the conflict and the beauty of cultures mixing together Essay Example For Students
Judith Ortiz Cofer is a Puerto Rican whose writing often examines the conflict and the beauty of cultures mixing together Essay Judith Ortiz Cofer is a Puerto Rican whose writing often examines the conflict and the beauty of cultures mixing together, as people immigrate to America. Though she exhibits a strong connection to her Latin heritage, she often seems to also resent that part of her life. There are many standards and expectations in the Puerto Rican society which Cofer writes to subvert, viewing them negatively. As a Puerto Rican woman, Cofer often disagrees with the limits and expectations placed on a woman in Puerto Rican society, and this attitude is the subject of much of her work. In Claims, the speaker describes Grandmother. Cofer uses this poem to illustrate a family and describe an individual, as well as telling the reader about parts of Puerto Rican culture, such as its views on womens roles and on sexuality. On the surface, Claims is a poem about a Grandmothers life. She has grown old, like a used, weathered Bedouin tent. After spending her life as a wife and mother, Grandmother finally has a chance to reclaim her own life. Grandmother seems to have been submissive, accepting her role throughout life to sacrifice herself for others, while all along wishing for her freedom. She considered each of her children a burden, but an acceptable one. She had made a pact / with man and nature to live as a wife and bear and raise children. She kept her pact, waiting for the day when her children would leave the nest and her husband would pass away. In Claims, Grandmothers time has come and her real self, the person she wants to be, is returning, like the sea rising with the tide. One can imagine the sand when the tide is out, as it is claimed by people and animals. The sea seems to be giving up part of itself, but it will return to claim the sand again. In the same way, the Grandmother has given her life, allowed other people to occupy days that were hers, but is reclaiming her sand in the poem. Examining Claims on another lever, one finds messages speaking out against the portrayal of a good woman in Puerto Rican societies. Women are expected to sacrifice every aspect of their own lives for their husbands and children. The Grandmother accepted her role in society, but always had dreams of claiming her own life. Grandmother made a promise when she was married, and she kept her promise. She raised five children and led a life committed to a husband who was expected by society to wander. But all along, Grandmother had dreamed of the day when she could secure her freedom. She dreamed of sleeping in her own bed and simply being herself. Her dream is finally realized in old age, as described in the poem. Grandmother claimed the right to be herself and live her life. Her days were constantly occupied by caring for her children and her nights were always invaded by her husbands presence. Now that her family has all moved on, Grandmother has her house and her life for herself. Each right that she has claimed has multiple meanings about her life and society, her dreams and true personality. The first right, that of sleeping alone and owning her nights, describes an internal conflict which Grandmother carried. While she truly loved her family, she yearned for space and freedom. She wanted to control at least some part of her life, but every moment was dedicated to her family. Her second right is to never bear / the weight of sex again nor the accept / its gift of comfort. For women in Puerto Rican society, there are many limitations because of their gender, but there are also many ways in which female sexuality is encouraged and praised. .u39fe649fd37042a654cdfea355ca8f20 , .u39fe649fd37042a654cdfea355ca8f20 .postImageUrl , .u39fe649fd37042a654cdfea355ca8f20 .centered-text-area { min-height: 80px; position: relative; } .u39fe649fd37042a654cdfea355ca8f20 , .u39fe649fd37042a654cdfea355ca8f20:hover , .u39fe649fd37042a654cdfea355ca8f20:visited , .u39fe649fd37042a654cdfea355ca8f20:active { border:0!important; } .u39fe649fd37042a654cdfea355ca8f20 .clearfix:after { content: ""; display: table; clear: both; } .u39fe649fd37042a654cdfea355ca8f20 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u39fe649fd37042a654cdfea355ca8f20:active , .u39fe649fd37042a654cdfea355ca8f20:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u39fe649fd37042a654cdfea355ca8f20 .centered-text-area { width: 100%; position: relative ; } .u39fe649fd37042a654cdfea355ca8f20 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u39fe649fd37042a654cdfea355ca8f20 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u39fe649fd37042a654cdfea355ca8f20 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u39fe649fd37042a654cdfea355ca8f20:hover .ctaButton { background-color: #34495E!important; } .u39fe649fd37042a654cdfea355ca8f20 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u39fe649fd37042a654cdfea355ca8f20 .u39fe649fd37042a654cdfea355ca8f20-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u39fe649fd37042a654cdfea355ca8f20:after { content: ""; display: block; clear: both; } READ: On Death EssayThe role of wife and mother which Puerto Rican women are placed in is a very confining one. Their entire lives are devoted to finding a husband to love, in spite of societys expectations that he will stray, and to bearing and raising children. A good Puerto Rican woman gives her whole life to her family. Past that, she sacrifices even more to anyone else who is in need. The weight of her sex involves all the expectations and limitations placed on a woman by society because of her gender. However, there are other sides to societys views of women. One of these ideas is that a woman should appreciate her sexuality. This concept is often thought to be particularly evident in Latin societies, such as Puerto Rico. Women wear colorful, often risquÃÆ'à © clothing. Their dancing is beautiful, complicated, and often seductive. Another aspect of the comfort of a womans sex is the close bond that women often share in a community. For example, women may look forward to seeing their neighbors at the grocery store or the laundromat. This closeness provides a woman with comfort and a chance to relax and take time off from her family duties. There is also comfort in the guaranteed loving bond a woman has with her children and in knowing that her family is strong. The womans sex is a burden and a place of refuge, but Grandmothers chance to abandon her sex is part of her dream of freedom. Cofer often illustrates cultural synthesis in her works. Some evidence of this can be found in Claims. For example, the poem is written mostly in English, but there are elements which imply a Latin culture. The most obvious is the use of the word nÃÆ'à ¡ufragos, which translates to shipwreck victims, to refer to her miscarriages. Most simply, the use of a Spanish word implies that Grandmother is part of a Latin society. Also, it is a reference to the closeness of island people to the ocean. They rely on it for food, business, and contact with other countries. There is also the fact that the poem is written in English, but it is about a Puerto Rican woman. Though there is evidence of knowledge of the Puerto Rican society and definite respect for Grandmother, the speaker seems to be an American, living an American life while keeping a connection with her Puerto Rican heritage. Grandmother is a strong woman. She lived a life of sacrifice, giving of herself to every aspect of her family and community. She accepted the burdens and the gifts of her place in society. The language of the poem is not overly intellectual or complicated, showing the simplicity and honesty of Grandmothers life. It is plainly written and flows, as Grandmother flowed through life, accepting her roles and societys limitations. The speaker has completely adapted to her new life, as one can tell by the mastery of the English language which is shown in the poem. Some of the isolated lines show bitterness which is felt by Grandmother, such as when she says that Childrenà ¢Ã¢â ¬Ã ¦ / steal your days. Another example is the last line of the poem, completely separated from the rest of the thoughtà ¢Ã¢â ¬Ã¢â¬ she is claiming back her territory. One can find several emotions in that one line, from hostility about the time she sacrificed to relief that she can finally claim her time back. In her work, Cofer presents many issues of Puerto Rican society. She challenges gender roles and takes steps to unite the two cultures she lives in without losing either one. Claims tells several storiesà ¢Ã¢â ¬Ã¢â¬ the story of an old womans life and of a females place in Puerto Rican society, for example. It has vivid imagery of the old woman, of the ocean, and of shipwrecks. Claims defends a womans right to be herself, rather than a slave of society and of her family. In this poem, Cofer once again challenges the expectations and limitations placed on women by society. It is a complicated work with many layers of meaning.
Sunday, December 1, 2019
Important Environmental Analysis Essay Example
Important Environmental Analysis Paper Both external and internal environmental analyses are very important process for any companys strategy plan. To find out which way compete competitor and be successful, every organization needs to review both of these environments enables the company. Through this planning an organization may identify the weakness and strengths of its. Apple Inc. Was first launched into the technology market as a computer company. In 1 976, Steve Jobs and Steve Woozier launched Apple Inc. With the mission of caching a diverse community globally to market its products. Since that time, there have been changes in the external environment of the company that has an impact on the decisions the organization makes. Apple Inc. Has implemented frameworks to assess its external and internal environment. The company has identifies the specific domains that affect the operations of the company from the outside. These forces of the organization enable the operations of the company to be influenced. Apple Inc. Considers the global market to be of high importance. Globalization is becoming a criterion for argue organizations to excel above their competition. Apple Inc. Needs managers and executives proactively understanding that if the company is not globalization it can leave them behind of the competition. This can be a tough challenge for Apple because many U. S. Companies have not been successful capturing many global markets. Apple never thought about capitalizing on its digital future globally until they made a change in their strategy. Apple had to realize just how much influence it would make by expanding its products and service to a global level. It would help to increase heir visibility and marketability worldwide. We will write a custom essay sample on Important Environmental Analysis specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Important Environmental Analysis specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Important Environmental Analysis specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Because of the rise in revenue and the need to go international, specifically in Japan, Apple created a strategic plan to go forward in the direction of globalization. There are many companies who market some of the same products as Apple. If Apple gains 2% of the digital technology market in other major countries no other rivalry or new entrants in the market can compete in the next 50 years. Apple Inc. Can take advantage in the global countries that always have Apple computer stores located Apple can feed off the success these stores have as they have minded operational and profitable. Technology is a continuous development in todays society and is an important factor in management. Apple Inc. Is a technology company that profits from the development and selling of personal computing products and services. Apple must continue to stay ahead of the competition with their continuous increase in technology. There are currently many other companies in the same business as Apple such as Microsoft and Google, which poses a threat to the company. Google is a major competitor because of its Android platform that competes with Apples phone and Microsoft with its Windows platform against Apples SOX platform (Apple, 2012). Apple has developed new tech analogies to create new innovative products, such as the phones and the pads. These products have forged and created new technology markets. Apples challenge is with the competitors and rivals that they are faced with daily. Many companies have computers that they continue to market such as IBM and Microsoft. These companies along with other companies try to beat Out Apple in innovation, product performance, and quality of products. Companies such as Blackberry, Samsung, and Google, just to name a few are making products to mirror what Apple has produced. Apple Inc. Continues to enhance its products and will need to improve each year. Apple has continuously enhanced the phone to make it the best product over any other company. There is word that the phone 5 will be released soon with better quality and updates than the phone as. Apple continues to look for ways to make its products better than ever and keep customers intrigued and looking for more. Apple is also faced with many companies who try to do product substitutes of its products. For example, the walkways and MPH players; the Blackberry and Samsung to duplicate the phone. Apple has to be pay attention to these products and other companies to ensure they continue to advance their products as much as possible. Apple has continued to stay ahead of the competition by developing new ideas and technology. They must continue to develop, design, and evaluate the overall success of the products to determine if it is good enough. Implementation and planning of a new product to launch to consumers is crucial to the success of the product and the company. A strong management team enables a product to be successful because they understand the industry and what customers want and need. Internal factors will contribute to the growth of Apples success. Innovation, differentiation, competition, and leadership are factors that can contribute to the success of Apple. Steve Jobs put Apple in the place where they would be successful and even after he is gone they continue to travel down the right path to continue to remain innovative in the phone world. Innovative strategies are what make Apple who they are today. Apple is always in the front in producing digital genealogy, which keeps them ahead of competitors. Apple is the first to introduce many of its products, such as the pod Anna and the original pod. Apple never waits for any product to become old before a new one is already produced. Steve Jobs developed a strategy that enabled Apple to be at the beginning of the computer generation. Jobs led Apples introduction of such as application as tunes, the phone, movies, the Apple computer, and the Pod. Apple Inchs goal is to create value and competition sustainable for the company to attain high profit minimization levels. Apple Inc. An remain umber one in the computer market with the strong brand image the company portrays to consumers which will in turn lead to strong relationships between the company and its customers. Organizations use SOOT analysis to analyze its progress in the market and where the strengths, weaknesses opportunities of an organization can be uncovered. Through the company innovative products, the Apple organization creates a great impact in the PC industry. It is through these innovative ventures that the organization can be able to fulfill the needs of the customers despite the changes being experienced in e-commerce. One weakness Apple Inc. S facing is the act of product recalls. This occurs when the defective products from the company are returned to the company from the market. This request of product recall entails the return of a selection or the entire product line of commodities to the selling company because of specific reasons. This company weakness costs the organization valuable funds because of the legal liabilities that they have to meet in terms of the damages for withdrawal when the goods are recalled back to the Company. It is important that the external environment is controlled to avoid any circumstances that will affect he operations of the company. The company has great competitive advantage over other corporations in the same field of business because of its unique products constantly placed in the market. The opportunities that the company has are the new smart phones that have captured great market value. The products have been proven to give the esteemed clients value for their money yielding to high levels of customer satisfaction. These high rates of customer satisfaction create customer loyalty for Apple Inc (All about strategic planning, 2012). Apple Inc. Stands ahead of other companies cause of the offering of its products in retail stores. The company provides itself with an opportunity to build on a relationship with its customers, meet their needs, and build clientele within the business market. The retail stores are a great competitive position that Apple has because customers can provide their feedback on the performance and quality of the products with employees directly.
Subscribe to:
Posts (Atom)